Last Updated: December 25, 2025
1. Introduction
Welcome to LoveFlow ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, date of birth, gender, and location
- Profile Information: Photos, bio, interests, cultural background, and preferences
- Communication Data: Messages and interactions with other users
- Payment Information: Billing details for premium features (processed securely through third-party providers)
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, features used, time spent on app
- Location Data: General location information (with your consent)
- Log Data: IP address, access times, app crashes, and performance data
2.3 Information from Third Parties
- Social Media: When you sign in with Google or other social platforms, we receive basic profile information
- Analytics Providers: Aggregated usage statistics and performance metrics
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide matching services and connect you with compatible users
- Facilitate communication between users
- Improve and personalize your experience
- Send you notifications and updates
- Ensure safety and security of our platform
- Comply with legal obligations
- Analyze app usage and optimize performance
- Provide customer support
4. How We Share Your Information
4.1 With Other Users
Your profile information, photos, and bio are visible to other users based on your privacy settings and matching preferences.
4.2 With Service Providers
We share information with trusted third-party providers who help us operate our services, including:
- Cloud hosting services (Supabase)
- Analytics providers
- Payment processors
- Customer support tools
4.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
4.4 Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Retention
We retain your personal information as long as your account is active or as needed to provide services. You may request deletion of your account at any time through the app settings. Some information may be retained for legal or security purposes.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Object: Object to certain data processing activities
- Portability: Request transfer of your data
- Withdraw Consent: Withdraw consent for optional data processing
7. Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
LoveFlow is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your device settings.
11. Third-Party Links
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our app and website. Your continued use of LoveFlow after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: acareer10b@gmail.com
- Website: www.loveflow.app
14. Regional Specific Provisions
14.1 European Union Users
If you are in the EU, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.
14.2 California Residents
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the sale of personal information (note: we do not sell personal information).
15. Data Controller
LoveFlow is the data controller responsible for your personal information. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws.